Privacy Policy

Welcome to Ramanu Global Export Private Limited.("Company," "we," "us," or "our"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.ramanuglobal.com.

1. Information We Collect

We collect the following types of information when you interact with our website:

• a) Personal Information: Name, email address, phone number, and company details (when you fill out forms). Shipping and billing details (for transactions).
• b) Technical Information: IP address, browser type, operating system, and device information. Website usage data (via cookies and analytics tools).
• c) Transaction Information: Order details, payment history, and invoices. Payment methods (processed securely through third-party payment gateways).

2. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you regarding inquiries, transactions, and customer info.
• To send promotional offers, newsletters, and updates (with your consent).
• To improve our website and services based on usage trends.
• To comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Logistics partners (for order fulfillment and shipping).
• Payment service providers (to process transactions securely).
• Marketing platforms (for email newsletters and promotions, only with your consent).
• Legal authorities (if required by law or in case of fraud prevention).

4. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL encryption for secure data transmission.
• Access controls to limit unauthorized access.
• Regular security audits to detect vulnerabilities.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access & Correction: You can request a copy of your data and correct any inaccuracies.
• Deletion: You may request deletion of your data (subject to legal requirements).
• Opt-Out: You can unsubscribe from marketing emails at any time.
• Cookies Control: You can manage cookies through your browser settings.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can choose to disable cookies, but some features of our website may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us